The Warranty Group - comprehensive home warranty solution

Resource Automotive – 50 years of service to dealers, consolidators and manufacturers


Resource Automotive
As market dynamics impact your dealership operations, so does the response of Resource Automotive, bringing you the automotive service plan programs, solutions and products you need to achieve your objectives. As part of The Warranty Group, a $4.8 billion organization with 1,800 employees doing business in 33 countries and over 300 million agreements issued, our market intelligence is unmatched, making our clients the benefactors of innovative approaches and impactful training that drive the numbers for long-term growth and asset retention.

It has never been more critical to the success of your operations that you partner with world-class expertise and experience. Since virtually inventing the F&I department in 1964, Resource Automotive has evolved into a total dealership solution. With an unmatched menu of products, including the most comprehensive selection of automotive extended warranties in the industry, our proactive approach to maximizing profit and customer loyalty makes us the leading choice of individual dealers, megadealers, consolidators, and manufacturers.

Most importantly, every team member assigned to your organization brings retail experience to the equation - maximizing the return on our efforts and minimizing the timeline to achieving your objectives, be they related to service plans, extended warranties or one of our other comprehensive product lines.

Whatever your size, location, or growth strategies, Resource Automotive has the people and the processes to push your organization to the next level of success. At Resource Automotive - we get it.

Resource Dealer Group
Founded in 1964, Resource Dealer Group is North America's premier provider of financial services to the automotive industry. With a wide range of products available to single and multi-point dealers, consolidators, and manufacturers, Resource is the "go to" brand for automotive excellence.

Our strong focus on delivering measurable results throughout the organization is supported by our rich legacy of developing and implementing benchmark process improvement initiatives. Through our direct sales and marketing staff, we mine your organization for additional profit opportunities, and with our industry-leading training organization, deliver immediate results. Once your wealth-building objectives are defined, we partner with you to assure asset growth and retention. Starting with our Potential Profit Improvement business analysis and drawing on a wide spectrum of capabilities, we create a unique and proprietary game plan to achieve your specific goals. From recruitment to personnel assessment and training, Resource deploys a full arsenal of competencies throughout your dealership to assure consistency and compliance in the implementation of your profit plan.

Our broad menu of offerings includes branded and private label products with a wide range of participation options: mechanical repair agreements, CPO programs, credit life and disability insurance, maintenance agreements, GAP, ResourceVIP inventory optimization, and others. Resource Dealer Group products are insured by Virginia Surety Company,Inc., rated "A-" (Excellent) by AM Best.

If you're looking for a partner to grow your organization, develop your personnel, and maximize your profitability in a compliant and customer-centric manner, look no further than Resource Dealer Group.

First Extended
First Extended offers a broad menu of products for new and used automobiles, recreational vehicles, motorcycles and power sports, as well as certified pre-owned programs and pre-paid vehicle maintenance plans, backed by the most experience in the industry in dealer obligor programs.

We’ve simplified the process of establishing your own service and maintenance programs by providing all the required materials and documents, as well as contractual liability insurance. Our strategy is simple - we provide the tools, you retain the premium.

First Extended was first to introduce service contracts in 1974, and now has 36 years of administrative expertise. That experience continues to accumulate. With over two million contracts in force, we efficiently handle more than a half-million claims annually.

Here are just some of the features of the First Extended program:

  • Immediate cash flow — unlike traditional service contract programs, you hold the cash, providing financial leverage and investment income potential.
  • Superior loss control — our superior administrative capabilities protect your capital.
  • Management reporting — our reporting suite provides real time data for enrollment, claims, cancellations and cash flow and reserve analysis.
  • World class claims administration — our claims infrastructure assures customer satisfaction.
  • Industry leading account oversight — from the field to the home office, we are your program partner
  • Backed by Virginia Surety Company, Inc. — rated “A-” Excellent by A.M. Best Company
  • Lender compliant — accepted by all major manufacturers and financial institutions
  • Robust product offering — from service contracts to GAP, our product offerings are designed to provide what you need, when you need it.
  • Unit of The Warranty Group, Inc. — The Warranty Group is a global company with 1800 employees doing business in 33 countries around the globe.
  • $5 billion in assets — our global company generates almost $2B in gross revenues

Leadership, stability, and financial strength make First Extended the first choice of leading dealers nationwide. If you’re looking for a way to leverage your service contract sales, call First Extended today.

Resource Automotive Solutions
Long the industry leader, Resource can drive your dealership to higher bottom-line profits and greater customer satisfaction, while adhering to full compliance with state and federal regulations pertaining to extended warranties and F&I. Our commitment to delivering high-performance learning programs has been the hallmark of our organization since 1964, and continues to add value for every client.

With innovative training and consulting solutions for automobile dealers and manufacturers, our interactive teaching method, Guided Discovery, incorporates group discussion, role-play and performance evaluation to assure thorough comprehension and long-term behavioral change.

All instructors are certified and provide training in financial services, sales, service, and management to over 5,000 students annually. Classes are conducted at client locations as well as our university in Chicago.

In addition, Resource Automotive Solutions provides training and consulting to manufacturers, consolidators and national accounts to assess and implement sustainable process improvement in both fixed and variable operations. OpX, our operations excellence program, is a holistic approach to total dealership profitability. Beginning with an on-site analysis of procedures and personnel, OpX can deliver immediate impact while providing a roadmap for ongoing results from your F&I department.

Training is no longer an option. Resource Automotive Solutions - the best in the business.

National Accounts
Resource Automotive's financial services products are available through a specialized distribution channel to auto, marine, motorcycle, ATV, recreational, and other powersports vehicle distributors and manufacturers. In addition, the National Accounts team has unique expertise partnering with consolidators, remarketers, affinity groups, and financial institutions to distribute a wide range of products including automotive service contracts, GAP, prepaid maintenance and etch programs. Each program is custom-designed to meet the desired revenue and customer retention outcomes.

With the flexibility to blend with a wide range of services and benefits, each program offers turnkey implementation and the choice of various participation options in response to changing market conditions and opportunities.

Our current clients include many leading manufacturers and most of the country's largest retailers. With a commitment to delivering sustainable, competitive, and leading edge solutions, National Accounts delivers the products, processes, and personnel to assure success.

Dealers, for more information, please contact...
Contact: Charlie Robinson
Telephone: 866.888.7977

For customers wishing to make a claim, click here.